Concentrix Corporation

Concentrix Corp. engages in the provision of customer experience solutions and technology. The company is headquartered in Newark California, California and currently employs 455,000 full-time employees. The company went IPO on 2020-12-01. The firm provides end-to-end capabilities, including customer experience (CX) process optimization, technology innovation and design engineering, front- and back-office automation, analytics and business transformation. Its platforms services include platform engineering, platform innovation, workflow orchestration, platform optimization, and platform operations. Its portfolio of services includes strategy and design, data and analytics, enterprise technology, and digital operations. Its solutions include digital transformation services, customer engagement solutions and services, artificial intelligence (AI) technology, self-service GenAI and agentic AI assistants, voice of the customer (VOC) solutions, analytics and consulting solutions, support to specific industry verticals, and back-office services. The company also provides Governance, Risk and Compliance, Third-Party Risk Management, and AI governance solutions.